About us

Myers La Roche was established in 1985 and is a leading firm of management and marketing consultants working with optometrists and opticians to build and improve their businesses.

Our Ethos

Myers La Roche believe in a sustainable and stable healthcare sector enriched by individuality, variety and care. A world in which independent healthcare businesses can thrive thanks to clarity, empowerment and opportunity. 

We are passionate about, and delight in, creating long-term partnerships that provide independent business owners with the right expertise, experience and key tools at every stage of their journey. We are proud to deliver high value, independent advice and support which is always delivered with integrity for our clients. 

Our Team

We are a cohesive team, led by Dominic Watson and Georgina Myers, who is the daughter of our Founder, Patrick Myers. Our team comprise experts in Exit Planning, Sales Negotiation, Business Growth and Audiology. We are united in our passion for always doing the best for our clients

Our History

Myers La Roche was founded by Patrick Myers in 1985 as a marketing and management consultancy. His first client was a local Optometrist, John Maloney, and from there Patrick has continued to specialise in independent Optics. Back then, 86% of the market was independent, with 14% controlled by Dollond & Aitchison and a few now defunct, local groups (Batemans, Melson Wingate, etc) 

An early strategic alliance was formed with the AOP to provide support to their members and for many years a series of workshops for optical practices owners were held around the UK. Patrick witnessed the collapse of the market following the ending of Universal free sight test in April 1989.

Practices Sales was introduced into our portfolio in 1998, following a request from a client and has remained a key component of our business. A merger with Tony Tindale of TMR in the summer of 2014 boosted our share of the independent training market.

In the spring of 2018 we were delighted to become one of the five partners of the Association of Independent Optometrist's Practice Support Network.

In July 2018, after 22 years in the same premises, we moved to a new offices to accommodate our continued growth. In the summer of 2023 we moved again to a larger premises within the same building. We remain in Altrincham town centre, supporting our ethos of supporting a local economy and the independent businesses within it.

Today

In 2025 we celebrate our 40th anniversary as a fierce supporter of the independent healthcare sector, and we continue to work hand in hand with independent practice owners and their staff to fulfil a wide range of business growth, mentoring, expansion and exit planning initiatives. Our specialists now work across allied healthcare businesses through our sister companies Audiology Business Central and Podiatry Business Central, bringing the same level of dedication to clinician business owners as Patrick envisaged all those years ago.

What About Regulatory Information?

Office: 21-23 Stamford New Road, Altrincham, Cheshire, WA14 1BN, United Kingdom

Telephone UK: 0161 929 8389

Telephone outside UK: +44 161 929 8389 

UK Company Registration Number: 5740090

UK VAT Registration Number: GB 883 8007 02

What About Your Refund Policy?

We strive to provide high-quality services and want you to be completely satisfied. However, we understand that sometimes things don't go as planned. We would always encourage early discussion if you are unhappy with any aspect of our service to allow us to work together to rectify the situation.

This policy outlines our approach to refunds for our services.

Eligibility for Refunds:

Refunds for services are considered under the following circumstances:

• Non-Performance: If the service you booked was not performed at all due to a fault on our part, you are eligible for a full refund.
• Significant Deviation: If the service performed significantly deviated from what was agreed upon in the contract, you may be eligible for a partial or full refund, depending on the extent of the deviation.
• Cancellation by Us: If we cancel a service without reasonable notice, you are entitled to a full refund.

Non-Refundable Situations:

Refunds are not typically provided in the following situations:

• Client Cancellation: If you cancel a contract after you have paid, a refund may not be issued.
• Client Non Responsiveness: If you fail to provide the information required within the timeframe as per your contract, a refund will not be issued.
• Service Completed: If the consultancy has been fully completed and performed to a reasonable standard, a refund is generally not available. However, we will consider extenuating circumstances.
• Dissatisfaction with Outcome: If you are simply dissatisfied with the outcome of the service, where the contract itself was fulfilled as agreed, a refund may not be issued. We encourage open communication throughout the consultancy process to ensure your expectations are met.

How to Request a Refund:

To request a refund, please contact us as soon as possible on 0161 929 8389 and ask to speak to one of our Directors.

Refund Processing:

Once we receive your refund request, we will review it carefully and contact you within 10 business days to discuss the matter.

• If a refund is approved, it will be processed and credited back to your original payment method within 21 business days.
• If your refund request is denied, we will provide you with a written explanation outlining the reasons for the denial.

Your Statutory Rights:

This refund policy does not affect your statutory rights